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Creating Trust Online ECommerce Articles | August 28 Jake Rudock Jersey , 2011
Making the very first purchase from a site you've just stumbled across can often be a very emotional experience. The excellent copy, hard-hitting benefits, and free demo you loved have compelled you to own this wondrous product. But at the same time something holds you back. What?


Making the very first purchase from a site you've just stumbled across can often be a very emotional experience. The excellent copy, hard-hitting benefits Dwayne Allen Jersey , and free demo you loved have compelled you to own this wondrous product.


But at the same time something holds you back. It could be a missing privacy policy, an order page that's not secure, or perhaps the company seems faceless - are these guys reputable or are they located off-shore?


It could even be something that just strikes you as unprofessional - bad grammar, an annoying flash presentation Tank Carradine Jersey , weird fonts, slabs of text on dark background, or broken links.


As result, you hold off on your buying decision. How often is your site having this effect on customers? Likely Eric Rowe Jersey , quite a bit, but like most online retailers you'll never know when this happens.


TRUSTe, the independent online trust authority, and TNS announced the results of their 2005 Holiday ShoppingOnline Trust Survey. The results may surprise you. Many internet users simply don't trust smaller Ryan Fitzpatrick Jersey , independent online retailers.


According to the study:


· While 78 percent of American internet users plan to conduct some shopping online this year, 69 percent of those shoppers will limit their online purchasing because of fears associated with misuse of personal information.


· Privacy issues will deter more than 40 percent of consumers from shopping at smaller online retailers. · Among those willing to use ecommerce, nearly 42 percent prefer using the large, well-known online brands they believe will keep them safer from privacy-related threats.


· The top five factors that shoppers say might limit or prevent them from buying online this holiday season are Josh Rosen Jersey , in order; o identity theft (cited by 49 percent) o spam resulting from online purchases (39 percent) o credit card theft (39 percent) o spyware (38 percent) o preference for the touch and feel of shopping in bricks-and-mortar stores (35 percent)


But it's not just lack of brand name awareness that may cause someone to hesitate buying from you.


A study conducted by Stanford University's Persuasive Technology Lab revealed that little things, such as misspellings, could be detrimental to a site's credibility.


So what creates trust?


The Stanford study analyzed key factors - expertise, trustworthiness Michael Deiter Jersey , sponsorship, and miscellaneous criteria and found some of the highest rated elements to be:


· fast response to customer service queries


· comprehensive and clear information


· author's credentials are listed


· complete contact information is listed


· privacy policy clearly stated


· search capabilities on the site


· site has been prominently advertised


· ads on site are relevant


· professional design


· site has proven useful in the past


This tactic will focus on how you can make fast changes to your site that may dramatically boost the trust level between you and your site visitors.


The 4 Key Areas of Trust


We've identified 4 key areas where you can build trust on your site. We'll show you how to implement trust-building techniques in these 4 areas.


The areas to focus on are:


1. Transparency: Can the visitor quickly identify who you are, see your contact information and understand your background?


2. The Human Touch: Does your site incorporate elements that give it a human touch? This includes bios, pictures of staff Christian Wilkins Jersey , as well as technological tricks like virtual assistants and blogs.


3. Customer Care: Does your site show that you care about your customers?


4. Privacy and Security: Do you have prominent, well defined security and privacy policies? After reading this tactic you should be able to immediately incorporate many of these trust elements within your site in a day or two.


Although some of the elements of trust sound complicated to create (such as a privacy policy) we'll show you shortcuts and offer templates that will make this easy to do.

CCBA Certification Training 聳 Knowledge Areas Decoded

Posted by EducationEdge on February 11th, 2019


The CCBA Certification Training program at Education Edge provides extensive understanding of 6 knowledge areas as defined in the Business Analysis Body of Knowledge (BABOK Guide). This article decodes all the knowledge areas that are applied while performing the role of a Business Analyst.

Business Analysis Planning and Monitoring – Entails planning the Business Analysis approach and ensuring mechanisms are in place that allow us to inspect and adapt our approach to embrace continuous improvement. Another important component in this knowledge area is “Stakeholder Engagement”; this category is huge ensure that we identify all our stakeholders, understand their goals Minkah Fitzpatrick Jersey , and align the goals to the overall vision.Elicitation & Collaboration – Business Analysis is about collaboration, clear and concise communication. It delves into more depth around elicitation and emphasises not only on functional requirements but also non-functional requirements. Business analysts engage in a two-way communication process and ensure they understand the needs and work towards fulfilling the business need.Requirements Lifecycle Management – It emphasises that requirements are dynamic and that requirements have a lifecycle. This KA describes the tasks that we perform in order to manage and maintain requirements throughout their lifecycle. It entails Creation, Changes, Prior. Cheap Soccer Jerseys China Cheap NFL Jerseys Online Wholesale Jerseys Cheap NHL Hockey Jerseys Wholesale Jerseys From China Cheap Custom NBA Jerseys Cheap Authentic MLB Jerseys Wholesale Authentic Jerseys Wholesale Jerseys China Wholesale Adidas NHL Jerseys